Support

We're here to help.

Questions about CrystalRoom, custom structures, institutional deployments, or anything else? Reach out — we respond promptly.

Contact Krida LLC

Email is the fastest way to reach us. The button below opens a message with a short template — fill in your visionOS version, app version, and what happened for the quickest resolution.

✉️  support_crystalroom@kridallc.com

At a glance

Explore from your space

Rotate, inspect atoms, highlight elements, arrange windows — with undo/redo and session restore.

Step inside the crystal

Full immersion: walk through a room-scale lattice and tap atoms around you.

Measure atomic geometry

Two atoms for distance, three for an angle, with guide lines and history.

See more of the structure

a/b/c supercells, coordination polyhedra, edge atoms, Miller planes with live d-spacing.

Guided exploration

A 20-step workspace tour, an immersive Halite tour, and “Tour This Structure”.

Built on real data

Structures reconstructed from bundled CIF data, backed by an automated scientific test suite.

The immersive toolbar

In full immersion, these controls stay within reach on a head-anchored toolbar.

Structures
Tour
Unit Cell
Measure
Smaller
Larger
Exit
Structures
Switch to another crystal
Tour
Start the guided tour
Unit Cell
Show the unit-cell outline
Measure
Distances and angles
Smaller
Scale the lattice down
Larger
Scale the lattice up
Exit
Back to your windows

Frequently Asked Questions

Getting started

What hardware do I need to use CrystalRoom?#
CrystalRoom is built exclusively for Apple Vision Pro running visionOS. It is not available on iPhone, iPad, or Mac.
Is CrystalRoom free?#
Yes. CrystalRoom is free to download from the App Store, with all eleven built-in structures and every feature on this page included. Family Sharing is enabled.
Where do the built-in crystal structures come from?#
The eleven built-in structures — Corundum (Al₂O₃), Calcite (CaCO₃), Fluorite (CaF₂), Zircon (ZrSiO₄), Forsterite (Mg₂SiO₄), Diamond (C), Gold (Au), Halite (NaCl), Barium titanate (BaTiO₃, a tetragonal perovskite), Quartz (SiO₂), and Rutile (TiO₂) — are reconstructed from CIF crystallographic data bundled directly with the app. No internet connection is required to view them.
How do the guided tours work?#
CrystalRoom includes a 20-step guided tour of the windowed workspace, an interactive immersive Halite tour, and a generated “Tour This Structure” experience that adapts to the crystal you are viewing. In immersion, start a tour with Tour on the toolbar.

Immersion & windows

How do I step inside a crystal?#
Enter full immersion from the toolbar to walk through a room-scale lattice. Tap atoms around you to inspect their identity, coordinates, bonding, and local environment; use Smaller and Larger to scale the lattice around you; and switch structures without leaving immersion. Tap Exit on the head-anchored toolbar to return to your windows.
My windows disappeared when I entered immersion.#
That is intentional. Entering the immersive space closes the app’s windows so nothing floats in front of the lattice. Tap Exit on the head-anchored toolbar and the windows come back exactly as you left them.
I reopened the app and only the main window, axis gizmo and legend appeared.#
Also intentional. Reopening CrystalRoom — after closing its main window, a force quit, or a restart — restores your structure, supercell and view, but always starts with the default window pair so the layout is predictable. Only an immersive round trip brings back every window you had open.
I closed every panel but one, then closed the main window, and that panel stayed.#
visionOS does not let an app close its own last window. Close that panel yourself; the next tap on the app icon opens the main window as usual.

Structures & measuring

How do I measure distances and angles?#
Select two atoms to measure the distance between them, or three atoms to measure an angle — the angle is calculated at the middle atom. CrystalRoom draws guide lines directly on the structure so measurements stay connected to the atoms, and keeps a history of your measurements.
How do I explore Miller planes?#
Set the h, k, l indices or pick a (100), (110), or (111) preset. CrystalRoom shows the live d-spacing in the panel and on the plane itself; you can display one plane or the entire plane family and offset planes through the lattice.
How do I use Auto-Spin for a presentation or demo?#
Auto-Spin continuously rotates the structure at a gentle pace — ideal for demonstrations, lectures, or leaving a structure on display. Enable it from the toolbar. You can still zoom and adjust the supercell size while auto-spin is active.

Supercells & performance

How do supercells work, and why is 5×5×5 greyed out for some structures?#
A supercell repeats the unit cell along a, b, and c — each set independently — so you can see the full periodic lattice. Most structures go all the way to 5×5×5. Corundum, calcite, zircon and forsterite have large unit cells: above a few thousand atoms Apple Vision Pro cannot render a windowed scene smoothly, so CrystalRoom caps those structures at 3×3×3 or 4×4×4. The supercell panel shows the atom count and the limit.

Privacy & CIF files

Does CrystalRoom collect any data?#
No. The app has no accounts and no analytics, and nothing leaves your device. (This website uses Google Analytics — in the EU and UK only if you accept; see the privacy policy.)
Can I load my own CIF files?#
CIF (Crystallographic Information File) is the universal standard for sharing crystal structure data, and many structures are freely available from the Crystallography Open Database. CIF Import is available through institutional licensing — if you’re at a university, research lab, or educational program interested in deploying CrystalRoom with CIF Import, contact us at support_crystalroom@kridallc.com.